Reference

Legal Terms That Cover Your Account on 7d7

Before you open an account, it's worth knowing where you stand. These terms set out how 7d7 operates, what we expect from you, and what you can expect from us — covering everything from account registration and wallet use to how we handle disputes.

Account RulesWallet & Payment TermsDispute ProcessData & PrivacyEligibility by Region
7d7 Legal Terms That Cover Your Account on 7d7
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security at 7d7

We hold your account data for as long as your account is active and for a period after closure as required by standard record-keeping practices. You can request a copy of the data we hold on you, ask us to correct inaccurate details, or ask for deletion where permitted. Submit those requests via email with your registered wallet number so we can match the request to your account accurately.

Data We Collect

We collect registration details, transaction records tied to your bKash, Nagad or Rocket wallet, and session data. We don't sell your data to third parties.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to improve the platform. You can manage cookie preferences from your browser settings at any time.

Account Security

Your account is protected by password and OTP verification on login. If you suspect unauthorised access, contact support immediately and we'll freeze the account while we investigate.

Data Requests and Retention

To access, correct or delete your data, email our support team with your account ID and registered wallet number. We'll respond within the timeframe in our privacy notice.

CONTACT US DIRECTLY

How to Reach Us on Legal or Account Questions

If you have a question about these terms, a dispute over a transaction, or need to request changes to your account data, our support team handles it. You don't need a lawyer — most account and payment issues are resolved by our team once you share the relevant wallet reference or account detail. We're reachable through the channels below, and we aim to respond to legal or data-related requests within the timeframe stated in our privacy notice.

Team online

Live Chat

Start a chat from the 7d7 lobby. Have your account ID and wallet reference ready — it speeds up any transaction or legal query significantly.

Email Support

Send legal or data requests to our support address listed on the contact page. Include your registered bKash, Nagad, or Rocket number for faster matching.

Account Help Centre

The Help Centre covers common account, payment and terms questions. Check it first — most straightforward legal queries are answered there without waiting.

Common Questions About 7d7 Terms and Your Rights

These are the questions we actually get asked about our legal terms, account rules and your rights as a user. If yours isn't here, reach out via live chat or email.

Eligibility depends on your local law and the regions where 7d7 is available. It is your responsibility to confirm that online wagering is permitted under the laws that apply to you before registering.

Contact support with your wallet reference number and the transaction date. We trace it against our payment records and respond with a resolution or escalation path. Keep your payment receipts.

Yes. Email our support team with your account ID and the wallet number registered to your account. We'll confirm receipt and respond within the timeframe set out in our privacy notice.

We send a notice to the email address on your account before any material update takes effect. If you continue using your account after that notice, you're accepting the revised terms.

The governing law is stated in the full terms document. Access and enforceability in your jurisdiction depend on local law — we recommend reading the applicable law clause before you register.

Submit a closure request through live chat or email. We'll process the request, return any eligible wallet balance to your bKash, Nagad or Rocket account, and retain records for the period required by standard practice.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.